Privacy Policy

Who we are. FastSchengen ("we", "us"), a Schengen visa assistance service operated by the VisaDoctor team (Operated by the VisaDoctor team · SPC Free Zone, Sharjah · Licence 4417571.01), Office 311, Stadium Point, Dubai Sports City, Dubai, UAE. Contact for privacy matters: info [at] visadoctor.ae.

What we collect. When you send a consultation enquiry: name, email, UAE mobile number, nationality, emirate, destination, travel dates, applicant count, previous refusal status and your message. We also record the page the enquiry came from, basic campaign parameters and your consent. Technical data such as IP address and device category is processed to protect the forms from abuse.

Why we collect it. To respond to your enquiry, provide the service you request, meet legal obligations, and improve this website.

Where it goes. Enquiries are stored securely in our website system and delivered by email to our team inbox. We do not sell your data or use it for third party marketing.

Retention. Enquiry records are kept only as long as needed to handle your case and meet legal obligations, then deleted on request or per our internal schedule.

Your rights. Request access, correction or deletion at info [at] visadoctor.ae. We respond within a reasonable period.